Ocean City Today
https://oceancitytoday.villagesoup.com/p/1721752

Broken pipes result in prompt help

Readers' Forum
Feb 01, 2018

 

 

printed 02/02/2018

 

Editor,

Recently, like many others, we had a sprinkler pipe freeze in our house.

I can’t begin to thank all of the people who have helped us. After hearing our outside alarm, neighbors called the fire department. They responded and treated our home with respect, doing very little additional damage.

Another neighbor, a police officer, called us with the very bad news and a video. We are snowbirds and getting home during the blizzard was a challenge.

Erie, our insurance company, has been in constant communication assisting us with what needs to be done, friends have invited us for home cooked meals and a place to stay if needed, our church continues to pray for us and our children drove down to help dig out our driveway, so repairmen could get to our home.

United Restoration responded immediately and thus far has kept us informed of their progress and what to expect. Our sprinkler company, SureFire, has returned multiple times to repair the broken pipes and pressurize the system.

We want to express our gratitude to those who have helped make a stressful experience less so. We are truly humbled by the care and concern from so many. We are very grateful to all of you.

Rick and Marti Latchaw

Ocean City

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